Privacy Policy – Charles & David Limited
At Charles & David Limited, we are committed to protecting your personal information and being transparent about how we handle it, regardless of how you interact with us. This privacy notice explains how we collect, use, and store your personal data, and what it means for you.
Please note that the terms of this notice may change, so we recommend reviewing it periodically. For the purposes of this notice, ‘Charles & David’, ‘we’, ‘us’, or ‘our’ refers to Charles & David Limited, a company registered in England with company number 14943534.
Effective Date: 11 June 2025
Information We Collect
- Name and job title (if applicable)
- Contact information including email address
- Demographic information such as your address, postcode, and telephone number
- Other relevant information specific to your interaction with us
How We Use the Information
- Maintain internal records
- Improve our services and communications with you
- Send you relevant emails using the contact details you have provided (you can opt out at any time)
Security
- We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to protect your data from unauthorised access, loss, or disclosure.
Cookies
- Our website uses cookies to provide a tailored user experience. Cookies help us analyse traffic and improve our site based on your preferences.
- You may choose to accept or decline cookies via your browser settings.
- Declining cookies may limit some website functionality
External Links
- Our website may include links to third-party websites. Once you leave our site, we are not responsible for the privacy or protection of any data you provide on those external websites. Please review their privacy policies separately.
Controlling Your Personal Information
- Look for opt-out checkboxes when filling out forms.
- You can withdraw consent for marketing communications at any time by contacting us.
Data Sharing
- We do not sell, distribute, or lease your personal information to third parties unless:
- – We have your explicit consent, or
- – We are required to do so by law
- We also do not send you promotional content from third parties unless you have agreed to receive it.
Access and Correction of Your Data
- You have the right to:
- – Access the personal data we hold about you
- – Correct inaccurate or incomplete information
- – Request data deletion or object to processing in certain circumstances
- – Withdraw consent at any time (this will not affect the lawfulness of previous data use)
- To make a request, please contact us via our Contact Us page or email: [Insert your preferred contact email here]. We may require proof of identity. All requests will be processed within 30 days.
Data Retention
- We retain personal data only as long as necessary for the purpose it was collected or to meet legal obligations. Once it is no longer required, we securely dispose of it.
- If you ask us not to contact you, we will retain the necessary information to ensure we respect your request.
Your Rights
- You have the following rights under the UK General Data Protection Regulation (UK GDPR):
- – To be informed about how your data is used
- – To access your data
- – To rectify inaccurate data
- – To request erasure (‘the right to be forgotten’)
- – To restrict or object to processing
- – To data portability
- – To lodge a complaint with the Information Commissioner’s Office (ICO)
Updates to This Privacy Notice
- We may update this privacy notice from time to time to reflect changes in the law or how we operate. Any significant updates will be clearly communicated on our website. This notice was last updated in June 2025.
